This is a hotel bathroom: To take a shower, you must: either sit on the toilet, squeeze between the toilet and the tub (you have about 4 inches of clearance) or stand in the tub Stretch up and over to turn on the shower, possibly with the help of the grab bar Wait for the … Continue reading “Look a layer deeper”

“Why won’t you tell me their name?” We were at a conference, talking about the fact a known “problem person” is attending. Those of us who’d attended for a while (and had been around the industry) knew the person had been accused of sexual harassment multiple times. The incidents keep piling up, year on year. … Continue reading “The names we won’t say”

In any professional setting, conflicts will inevitably arise, and once in a while, you’re going to find yourself having to tell someone they’re wrong. There are a number of ways to correct someone: You might be able to prove it out with a visual example. Or you could gather together best practices or a body … Continue reading “When to Let it Fail”