When we were much younger people, my cousin ran into some engine problems with her car. I asked where she was going for repairs, and she said, “Oh, I’ll probably take it to the Sturdy Girls.” The Sturdy Girls, it turned out, were a group of friends that had all, for one reason or another, … Continue reading “The Sturdy Designer”

I work with a lot of folks who are new to information architecture, and I’ve answered a lot of “but where do the controls go?” questions lately. There is a definite sense of directionality to interfaces, and understanding the expected direction that the user moves through the page helps you determine how to control the … Continue reading “Back to Basics: Directionality in progressive disclosure”

It’s been a couple of weeks since The Atlantic ran their article entitled “The Problem With ‘Hey Guys‘” and I’m still thinking about it, so I thought maybe it was time to air it out a bit. Specifically, at the time it was published, someone said to me (paraphrased) “We should just let ‘guys’ evolve … Continue reading “How we’re beating “hey guys” (and why it’s important).”