Our sewer overflowed. Over the last half century the iron pipe from the house came out of alignment with our deteriorating concrete sewer line, creating a backup that flooded our basement bathroom with… sewage. At 7pm on a Saturday night. I’d known this was a possibility for a long time, but I wasn’t ready for … Continue reading “Once more into the UX harassment breach”

We started off the week of (American) Thanksgiving with a death in the extended family last Sunday. Dealing with death isn’t easy at any time of year, but directly over a holiday week is much more challenging. Before we heard the news, we were already juggling the end of a pinball tournament trip, a minimum … Continue reading “Thanksgiving”

Earlier this year, the folks at Lavacon asked me to submit a talk for their Portland conference. I’d heard good things about LavaCon, but I also knew they were primarily focused on technical communication, documentation writing, and content strategy. What could a UX designer, who works in a content-adjacent field but is rarely in the … Continue reading “Putting some color in a conference presentation”