Ah, Twitter. There’s a problem. Well, there are a lot of problems. Harassment, abuse, hate speech, mysogyny, and racism go unchecked, and have for a decade. For me, the biggest benefit of Twitter is its opportunity to hear all the voices I have the guts to listen to. I know more about Black America, LGBTQ America, … Continue reading “Writing prompt: What to do about Twitter?”

Pop quiz: How many years of experience in UX does it take for someone to be a “senior” designer? Two years Three years Five years Ten years The answer: Depends on what job description you’re reading. But I wonder if time is the right metric for measuring experience. When you get enough drinks into designers, … Continue reading “What makes a senior designer?”

February 1998. 23 years old in my first “real” job: full-time, permanent, with benefits and my own cubicle. You know that administrative assistant who gets a little over-creative with Word or Publisher? Yup, that was me. My cube neighbor, a marketing guy just six months older, “did the website” for the office. I was terribly … Continue reading “The first a-ha”