Stop and Listen

Events lately have conspired to remind me of two truths: People are very bad at receiving negative feedback, especially when it comes from people they don’t know very well. People are very good at giving negative feedback, especially if they don’t really know the person they’re giving it to. Bonus: the internet makes all of … Continue reading “Stop and Listen”

Friday shout-out

A shout-out to all the developers who’ve ever listened to a designer say, “If I knew how many X did Y, then I would know how to design this…” and answered, “Oh, hey, I can get that for you.” Good design requires good metrics. Good metrics way too frequently require developers to use their minimal … Continue reading “Friday shout-out”