“Why won’t you tell me their name?” We were at a conference, talking about the fact a known “problem person” is attending. Those of us who’d attended for a while (and had been around the industry) knew the person had been accused of sexual harassment multiple times. The incidents keep piling up, year on year. … Continue reading “The names we won’t say”

In any professional setting, conflicts will inevitably arise, and once in a while, you’re going to find yourself having to tell someone they’re wrong. There are a number of ways to correct someone: You might be able to prove it out with a visual example. Or you could gather together best practices or a body … Continue reading “When to Let it Fail”

I’ve worked in UX for just over ten years now, the web industry as a whole for roughly 18, and computers as a whole since I was knee-high to a grasshopper. I’ve never worked for an agency. I just gave my first talk outside the company walls on Saturday, for World IA Day Philadelphia. (By … Continue reading “Exposure”