The easiest way to describe last fall is this: September 16, 2024, our 16-year-old Jack Russell, Kaylee died. Kaylee’s death was the freight train that broke the camel’s back, and I spent most of  September to December trying to get back on my feet. Mostly, I’ve failed. Sometimes, maybe once in a lifetime, that’s okay. … Continue reading “Three months into the gap year”

As a person with a non-linear career, I never thought I would be one to provide career advice. But as we enter an era in which thousands of people who thought their jobs were secure are suddenly finding themselves unemployed and not knowing what to do, I am realizing I have actually been training my … Continue reading “Career planning for an age of constant disruption”

At a previous gig, the hype around generative AI was at fever pitch, and every product manager, engineer, and executive was throwing “AI” at anything and everything. There were good ideas — great ideas, in fact — but so many of them were, well, short-sighted. One example I ran into: Say that as an account … Continue reading “UX, AI, and the farsightedness of design”