I’ve worked in UX for just over ten years now, the web industry as a whole for roughly 18, and computers as a whole since I was knee-high to a grasshopper. I’ve never worked for an agency. I just gave my first talk outside the company walls on Saturday, for World IA Day Philadelphia. (By … Continue reading “Exposure”

Room for everyone: On designers doing user research

The user researchers and UX designers are arguing, again, all because someone had the ridiculous idea that maybe UX designers should be doing user research. Quelle horreur! Just once I want the classical, highly trained researchers to take a deep breath and realize that a run-of-the-mill, generalist designer doing basic user research processes is no … Continue reading “Room for everyone: On designers doing user research”