As I was watching the tow truck driver prep the flat bed to pick up my car today (it has been A Month), I thought to myself, “self, based on all the factories and such that I saw on Mr. Roger’s Neighborhood and Sesame Street and all, I really thought there’d be more levers activating hydraulics involved in my adult life.”
We all need more levers that go PSSSSSSSSHT BAM in our lives.
What we need less of are bad search results. I mean seriously, it’s been over a decade since John Ferrara wrote Strategies for Improving Enterprise Search, Search Behavior Patterns, and Applying Turing’s Ideas to Search for Boxes and Arrows, and Testing Search for Relevancy and Precision for A List Apart.
And yet, when I search for “packing peanuts” on local retailer sites I get shit like this:
I wouldn’t be so pissed except these are places that Google had assured me sold packing peanuts. So compounded fail on this one.
Look, I know information architecture isn’t popular anymore and everyone’s going to replace us IAs with LLMs but seriously, you do your customers a serious disservice if you aren’t at least checking if your search results are shit.
Anyway, it’s back to the accessibility requirements mines for me in less than 12 hours, so off to do something useful, like sleep. At least in my dreams shit is shorted correctly.
