When I was about 9, my grandmother had a stroke. She lost the ability to speak, the ability to write, and most of the use of the right side of her body. As she recovered she sometimes called me by the wrong name. She was shorter of temper, easily frustrated… but also decided for the … Continue reading “Sit with it.”

Over on LinkedIn, Dave Gerhardt wrote: Your company is not your friends. Your company is not your family. Ask anyone at Twilio. Or Shopify. Or Netflix. Or Twitter. Or Patreon. Or Hopin. Or any company that’s laid people off over the last year. Was it hard to lay those people off? Was it an emotional … Continue reading ““We’re all family here” is a big red flag”

What UX job posts say vs what they mean. (Company names withheld to protect the innocent, plus some of these would have about 100 company names behind them.) We have transparent communication. All our applicants want to work somewhere that management won’t lie to them so we’ve started saying we have this. We care about … Continue reading “How to translate job posts”