In the tech industry, we act like time is our enemy. But time is a constraint – a necessary one. It means you can’t do everything, and you are going to have to choose battles. If you treat time like an enemy, like something you can only fight by throwing yourself at the problem until … Continue reading “Our False Enemy, Time”

People ask me why I’m still on Twitter, and in 2017, it’s been a difficult question to answer. Twitter has had an abuse problem for almost its entire life. People have felt empowered to be assholes in 140 characters or less — some because they can do so with few/no consequences, some because they’re just … Continue reading “Problematic Content”

The world feels heavy on me right now. White supremacists on the march. An open racist in the White House. Threats of nuclear war. A callous attitude towards the poor, the ill, the poor in spirit. When your job is about cultivating empathy, doing your work is hard. Even your best days suffer from the … Continue reading “Sorrow”