In any professional setting, conflicts will inevitably arise, and once in a while, you’re going to find yourself having to tell someone they’re wrong. There are a number of ways to correct someone: You might be able to prove it out with a visual example. Or you could gather together best practices or a body … Continue reading “When to Let it Fail”

I’ve worked in UX for just over ten years now, the web industry as a whole for roughly 18, and computers as a whole since I was knee-high to a grasshopper. I’ve never worked for an agency. I just gave my first talk outside the company walls on Saturday, for World IA Day Philadelphia. (By … Continue reading “Exposure”

I probably remember the lesson more because of the circumstances than the content. I’d missed an honors class the previous week and when I came in for class this week I was told I couldn’t catch up until I had taken a test that the whole class had taken  the previous week. I was told … Continue reading “Measuring morality”